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Privacy Policy

In accordance with the provisions of current legislation on data protection, Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter, RGPD), as well as in the Organic Law 3/2018, of December 5, on Data Protection and guarantee of digital rights (hereinafter, LOPD-GDD), the user is informed in accordance with the provisions of Articles 13 of the RGPD and 11 of the LOPD-GDD:
I.RESPONSIBLE
Who is responsible for processing your data?
- Company name: EastGarden(HK)International Group Limited
VAT NUMBER: IM2760011432
- Address: 6th Floor, Singapore-Hangzhou Science District, Hangzhou, Zhejiang, China 310020
- E-mail: support@florasis.com
II. PURPOSE
For what purpose will we process your personal data?
In FLORASIS we will treat your information for:
1. Maintenance of the commercial relationship and provision of the service contracted.
2. Sending commercial information related to our sector.
3. Making a budget tailored to users/ interested party’s needs.
4. Manage email communications with interested parties.
5. To carry out the selection processes of the company.
6. Control the security of the facilities (video surveillance).
7. Management of employees and human resources of the company.
How long will we keep your data?
The personal data you provide us will be kept for as long as the current business relationship is maintained. However, in order to have the maximum transparency with you, we indicate that the general computations with which we work are:
- Generic identification data (e-mail, name, surname, first name, telephone number, etc.): for the duration of the business relationship or until consent is revoked. In any case, they will be deleted when they will not be used for the purpose for which they were collected.
- Accounting, tax and labor: six (6) years.
- Labor: ten (10) years.
- Selection processes: two (2) years from the delivery of the curriculum vitae.
- Also, given the sending of commercial information, even if the relationship between the parties is terminated, FLORASIS will continue to retain your information for sending newsletters related to our products and services. You can always exercise the rights recognized by current legislation by contacting us through the most convenient way for you.
Despite the existence of these general deadlines, we inform you that we will periodically review our systems to proceed to delete those data that are not legally necessary.
III.LEGITIMACY
What is the legitimacy for the processing of your data?
According to the purposes of the collection of our data, the processing of your data is necessary:
1. To manage the business relationship you have subscribed and contracted with us.
a . Execution of a contract (enabled by article 6.1.b RGPD).
b. Consent of the data subject (enabled by article 6.1.a RGPD).
2. Sending of commercial communications
a. Consent of the data subject (enabled by article 6.1. RGPD)
b. Consent of the data subject (enabled by article 20 LSSICE)
c. Legitimate interest (enabled by Article 6.1.f RGPD).
3. Realization of a budget adjusted to your needs.
a. Execution of a contract and / or pre-contractual relationship (enabled by Article 6.1.b RGPD).
4. Manage email communications with interested parties.
a. Consent of the data subject (enabled by article 6.1.a RGPD)
b. Legitimate interest (enabled by Article 6.1.f RGPD).
5. To carry out the company's selection processes.
a. Consent of the data subject (enabled by Article 6.1.a RGPD).
6. Management of the company's employees and internal human resources.
a. Contractual performance (enabled by article 6.1.b RGPD)
In addition, all data collected are necessary for the provision of the service. However, those data marked with an asterisk (*) are mandatory. If the mandatory data were not provided FLORASIS will not be able to provide the contracted service.
IV. RIGHTS OF THE PERSONS CONCERNED
What rights do I have regarding data protection?
In accordance with the provisions of articles 13 RGPD and 11.2.c) LOPDGDD, you can exercise any of the following rights by communicating it to us at the postal address 6th Floor, Singapore-Hangzhou Science District, Hangzhou, Zhejiang, China 310020, or email address support@florasis.com. In any case, according to current regulations, the following rights are recognized in accordance with the contents of Articles 15 to 22 RGPD and 12 to 18 LOPDGDD:
- Right to request access to personal data relating to the data subject.
- Right to request its rectification or deletion.
- Right to request the limitation of processing.
- Right to object to the processing.
- Right to portability.
In order to exercise any of your rights, you must identify yourself with a copy of your legal identification document. Additionally, you can file a complaint with Any authorized institution. More information in Section VII of this document.
V. ADDRESSEES
To which recipients will your data be communicated?
Your data will not be communicated to third party companies, unless it is necessary to know the group companies of EastGarden or otherwise indicated. We also inform you that your data will not be transferred internationally to any third country unless provide to the country which the group companies of EastGarden located in or otherwise indicated.
VI. ORIGIN OF YOUR DATA
How did we obtain your data?
The personal data used by FLORASIS comes from the data subject himself, thus complying with the provisions of Articles 13 RGPD and 11 LOPDGDD already mentioned, or from companies of the group, about which you can obtain more information by writing to the email address support@florasis.com or in the office of the Responsible at the postal address indicated in this document.
What categories of data do we handle?
The categories of personal data handled:
- Identification data
  • First name
  • Surname
  • Postal addresses
  • E-mail addresses
  • Sex
  • Date of birth
  • Contact telephone number (mobile / landline)
- Business information
- Financial information
  • Bank account number
  • Credit card number
In any case, the treatment involving the use of specially protected or sensitive data will be indicated to the interested party in this document.
VII. SUPERVISORY AUTHORITY
At FLORASIS we make every effort to comply with data protection regulations, as this is our most valuable asset. However, we inform you that in case you understand that your rights have been undermined, you can file a complaint with Any authorized institution.